Billing, invoices and cancelling

Payments are handled by Stripe. Your card details are kept by Stripe, not by us, and your own AI keys are never sent to Stripe.

Choose or change a plan

Go to Settings › Billing. Pick how you pay for the AI (We provide the AI or Your own AI keys), choose Monthly or Yearly, then choose a plan to go to checkout.

Manage your subscription

Once you have a plan, Change or cancel opens Stripe's secure billing page, where you can:

• Switch to another plan.
• Update your payment method.
• See and download past invoices.
• Cancel.

Cancelling

When you cancel, your plan keeps running until the end of the period you paid for, then stops renewing. Your work stays in your account. Credits you already have never expire.

If a payment fails

If a plan payment doesn't go through, we email the people who can fix it (you, or a team workspace's owners and admins) once for that invoice, and a short notice shows across the studio with Update card. Once the invoice is paid, the notice goes away.

Extra seats

If your team workspace can add seats, they are added to the workspace's own subscription from Settings › Team. See Seats.

Top-ups

Credit top-ups are one-off payments from Settings › Usage. Nothing is charged until you confirm the payment with Stripe.

Team workspaces

Each team workspace has its own plan and billing, managed by its owner and admins under Settings › Billing while that workspace is selected.

Questions about a charge

Email [email protected] from the address on your account.